Creating Smiles by Delivering Exceptional Experiences
Hospitality is a people-driven industry. Delivering meaningful and memorable experiences that exceed expectations requires more than a simple interaction, it requires a passion and commitment for service to others.
At Parkmate, our mission is to provide the best experience where people work, live, play and recover, delivered by the best team, powered by innovative technology, enhancing lives and communities.
We provide the best experience by hiring, training, and developing the best service team members and provide opportunities so they can grow their skills and build their career. The service our teams deliver, paired with our innovative technology solutions, allows us to provide a differentiated experience.
For us, a differentiated exceptional experience is one that surprises and delights, or what we call a WOW experience. Our teams create hundreds of WOW moments every day, and these moments add up to exceptional experiences.
Every person matters. Every hello, every smile, and every helping hand makes a difference. It’s the small gestures that make a memorable impression. It’s gracious service and the extra attention to details that delight a customer or a client and make someone’s day brighter.
We know we have made an impact when we create smiles.
And that’s our purpose at Parkmate, to create smiles by delivering exceptional experiences.
It’s why we do what we do. WOW is what we deliver, smiles are the impact we make. This is the Power of WOW!
Smiles amount to more at Parkmate.
We’re a team that cares as much about every individual we interact with as we do each other.
Part of caring for others is making safety a priority, every day and everywhere.
Exceptional experiences begin with an environment that is safe. Our Safety First culture makes operating safely a personal commitment for each one of us.
Ensuring a safe environment is all of our responsibility. The Parkmate Safety First Commitment sets the expectation that we all make safety the number one priority in everything we do…every day, everywhere, and by everyone. Our teams are trained and certified in our Safety First practices, and we regularly review our program to ensure we are continuously improving the quality of our services and our ability to operate with the highest level of care.