Valet
Attentive Assistance
Our valet parking solutions are delivered with the utmost attention to care and precision, pairing industry-tested, metric-driven valet parking solutions with proven safety processes. We work with you to develop a customized arrival and departure experience that best reflects your brand and aligns with your needs.
Our teams are trained in our comprehensive service and safety standards to ensure an exceptional experience for all who park with your property.
With our data-driven insights, we work with you to drive demand through rate analysis and partnerships with leading parking aggregators to ensure you get the most out of your parking operation and your partnership with Parkmate.
Parking Technology Solutions that Foster Efficient and Seamless Experiences
- Ticketless valet with a virtual claim ticket texted to the guest’s cell phone upon check-in, eliminating physical claim tickets
- Contactless vehicle retrieval requests submitted via text message
- Contactless payment solutions including web validations, payment by mobile device, and digital tipping to appreciate excellent service
- Vehicle damage survey camera lanes and mobile damage survey technology available
- Mobile arrival with reservations
- Customizable elite/reward member arrival experience
Self-Parking
Park with Ease
Our technology and self-parking management solutions increase efficiency and provide ease of access, with the option for no-touch entry and exit for the greatest safety and convenience for your guests. We offer innovative solutions to help you maximize your parking asset and create a seamless experience for all.
Our self-parking solutions include:
- Seamless integration with Parking Access and Revenue Control Systems (PARCS), enabling real-time revenue and analytical reporting
- Enhanced guest experience with room key integration and mobile pay options
- Touchless tickets thanks to infrared proximity sensor technology that automatically dispenses a ticket with the wave of a hand
- License plate recognition technology which uses a vehicle’s license plate as a digital credential for entry and exit
- Ticketless, no-touch entry and exit utilizing automated vehicle identification technology, Mobile Key / Digital Key, or a parker’s phone or credit card
- Gateless, self-parking solution Parkmate, allows patients, visitors, and staff to pay for parking using their mobile device
- Property Management System (PMS) interface which automates parking access
- Premium parking spot allocation to help reduce congestion in popular or high traffic areas
- Wayfinding technology for seamless direction to open spaces
- Dynamic pricing and pre-paid event parking to maximize your parking asset
Parking Management
Innovative Solutions to Maximize Your Parking Asset
Our Parking Management and technology solutions increase efficiency and provide ease of access. We offer innovative solutions to help you maximize your parking asset and create a seamless experience for all. We also provide employee parking assignment and monitoring programs, traffic flow analysis, wayfinding, pricing analysis and recommendations, and remote lot shuttle service to support employee parking and periods of high demand.
Shuttle Service
Arrive in Comfort and Safety
Count on Parkmate to deliver safe, efficient and cost-effective shuttle service that is clean, convenient and pleasurable for guests and staff. Our expertly run shuttle service is DOT and ADA-compliant.
We go the extra mile with:
- Vetted, extensively trained drivers who undergo monthly road tests, MVR reviews and comprehensive service training
- On-brand solutions like vehicle wrapping and alternative fuels
Vehicle tracking and wait-time notifications for an enhanced experience
- Vehicle operating and maintenance tracking solutions to extend the life of your fleet
- Route optimization capabilities to reduce fuel, maintenance and wait times